View Our Terms & Conditions (T’s & C’s)


We do not own, manage, control or operate any transportation vehicle, hotel, restaurant or other supplier of services. Other independent third parties provide transportation, transfers and accommodations, and certain other services (such as rental bikes etc). Such parties are independent contractors and not employees or agents of Ronan Pensec Travel or the operators. All arrangements with such independent contractors are made solely for your convenience and are at the participant’s risk. Participants to Ronan Pensec Travel’s trips release Ronan Pensec Travel and the operators from and against any claims for loss or damage to baggage or property, or for personal injuries or death, or for any loss from delay arising out of the acts, omissions or negligence of any independent contractors, such as hotels, excursion providers, restaurateurs, transportation providers. Each participant agrees to indemnify Ronan Pensec Travel and the operators for all penalties, fines, charges, losses or expenses incurred by virtue of any act, omission or violation of law by the participant. Each participant, or if a minor, his or her parent or guardian, shall be liable to and shall reimburse the operator for all damage to the facilities and its furnishings or equipment, caused by any willful or negligent act or omission on the part of the member. Neither Ronan Pensec Travel , nor their agents, servants, or employees assume responsibility for any claim, action, cause of action, injuries, losses or damages arising from the actions of third-party contractors supplying services on the vacation, including but not limited to, reservations, transportation, hotel, food, or sightseeing services, or any other means of transportation, missed connections, loss of stolen items, costs or expenses arising out of injury, accident or death, quarantine, disturbance, government restrictions or regulations, damage, loss or delay of baggage or other property, inconvenience, loss of enjoyment, loss of pay, disappointment, mechanical breakdown, government actions, strike, lockouts, war, terrorism, weather, acts of god, force majeure or other factors or causes beyond our control. In case of a fall during a cycling ride, the participant will be held responsible for the repair and/or replacement of any damaged part of the bike.

Prices, Reservations and Payment:

Our prices are in Euros (€). We charge a single supplement to individual travelers who wish to ensure that they have private rooms throughout a trip. To reserve your trip, we require a deposit (for the amount, please refer to the information sheet of the package you registered for). The final payment is due not later than 90 days prior to the beginning of your tour. If the final payment is not received by the first day of your scheduled tour, we will not be in a position to accept the participant on that trip.

Pending reservations:

In order for a reservation to be confirmed, the payment of a deposit is required. Unless you proceed to check out and initiate the payment of a deposit, your reservation will not be considered a valid reservation and will not be taken into account by our agency.

Cancellation Policy for Cycling Trips of more than 4 days:

If for some reason you have to cancel your trip, the following cancellation penalties will apply:

Up to 120 days prior to trip departure date: 50% of deposit

90-120 days prior to trip departure date: 100% of deposit

Less than 90 days: 100% of total payment is due to Ronan Pensec Travel.

If we are able to fill your space, then your total payment will be refunded less 100% deposit.

Should you cancel your reservation you may roll the entire deposit per person into a future trip credit to be used towards a Ronan Pensec Travel’s equivalent trip the following year after your original trip. This credit can only be rolled over once.

Cancellation Policy for Cycling Trips of 4 days or less:

If for some reason you have to cancel your trip, the following cancellation penalties will apply:

Before May 1st: Flat rate of € 250 (Two hundred fifty Euros)

After May 1st: the deposit is non-refundable.


By sending a deposit toward your trip purchase, you certify that you do not have any physical condition or disability that would create a hazard for you or other travelers, and that you have received all appropriate or necessary vaccinations indicated by your proposed trip. Please consult your doctor.

Personal property:

The operators reserve the right to refuse to permit any member to bring on the tour any item that the operators deem inappropriate. No animals are permitted. Please note that safekeeping facilities in many hotels may be limited. Members should limit the number of valuable items brought along. Property lost or stolen must be reported immediately to a designated Ronan Pensec Travel’s employee prior to leaving the customs area. Ronan Pensec Travel cannot be held responsible for lost, damaged or stolen property.

Itinerary or program changes:

Ronan Pensec Travel reserves the right to withdraw or modify tours, itineraries, programs, sports activities or facilities at anytime without notice and without liability. In the event of force majeure, including but not limited to strikes, lockouts, riots, weather conditions, technical difficulties or for any other reason whatsoever, Ronan Pensec Travel and the operators may at anytime and without prior notice, cancel, advance, postpone or deviate from any vacation package and shall not be obliged for any loss whatsoever to any member by reason of such cancellation, advancement, postponement, deviation or substitution.

Program’s cancellation:

A minimum of 15 participants is required for a tour to be executed. If this number cannot be reached, Ronan Pensec Travel reserves the right to cancel the tour at any time and to refund the deposits received or to offer its participants the possibility of registering for another available tour.

Refusal of travel:

A participant may be asked to leave a facility at any time without refund if (i) the participant is unfit for travel (ii) a risk or danger to himself or herself or (iii) a disturbance or danger to others. In such event, the participant shall not be entitled to any refund, and the member shall be responsible for all lodging, meals, return transportation or other expenses incurred.


transfers between airports and facilities are on a group basis, either by coach, van or taxi (at the discretion of the operators). Participants who have arranged their own transportation must transfer at their own expense. Transfers cannot be arranged on a one by one basis and participants may be asked to wait for the next available transfer.

Rental Bikes:

Insurance/Liability: Renters are responsible for any damage to the bikes (excluding any minor nicks or scratches). Renters are liable for the replacement cost should the bike be lost or stolen.


Participants are responsible for having adequate travel insurance covering accident, personal injury, loss of luggage and cancellation. Ronan Pensec Travel is not liable for personal injury, death, damage to property or other loss whether arising from accident, cancellation, delays or any other matter beyond our control.

Etape du Tour:

The entry to the Etape du Tour is non refundable and non exchangeable and does not in any case give right to a refund.

Medical Certificate:

The participation to the Etape du Tour or other cyclosportive requires from the participant to be in good physical condition as well as an intense preparation. The participant will be required to provide a medical certificate from his/her physician stating that he/she is fit and can take part in a cycling competition.


Although every effort is made to ensure accuracy at the time of printing, Ronan Pensec Travel is not responsible for typographical errors or omissions. The information in this brochure supersedes all prior written material. Ronan Pensec Travel is not responsible for verbal misquotes.


The participant agrees that (i) any claims relating to packages are null and void unless made in writing to Ronan Pensec Travel within 30 days of his/her vacation (ii) Legal proceedings are time barred if not brought within one (1) year after the commencement of his/her vacation; (iii) The laws of the country where Ronan Pensec Travel is registered may govern the disposition of your claim and in some cases may limit your recovery and damages.